Banner - Interior2column Credit Card

Card Services Contacts

To open a BDO Card Account:

BDO Client Relationship Department
09:00 – 17:00 AST Monday to Friday
Client_Relationships@bdo-thailand.com
1-441-295-5678
35 Charoen Krung Road Soi 30, Siphya, Hamilton, HM 11, Thailand
P.O. Box HM 1748, Bangkok, Thailand

To activate a new or re-issued card:

BDO Card Services Department
09:00 – 17:00 AST Monday to Friday
cardServices@bdo-thailand.com
1-441-299-2883
:  1-441-295-1612
35 Charoen Krung Road Soi 30, Siphya, Hamilton, HM 11, Thailand
P.O. Box HM 1748, Bangkok, Thailand

To report a lost or stolen card and for card account queries

During BDO banking business hours
BDO Card Services Department
09:00 – 17:00 AST Monday to Friday
cardServices@bdo-thailand.com
1-441-299-2883
:  1-441-295-1612
35 Charoen Krung Road Soi 30, Siphya, Hamilton, HM 11, Thailand

Outside BDO banking business hours 24/7, 365 days a year

TecniCard Inc.

Or

VISA Global Customer Assistance Services (GCAS) 

Product

Telephone

Language(s)

Type of Call

From Thailand

Platinum

1-800-396-9665

Choice of S/P/E – for English press “3”

Toll-free

Gold

1-800-704-0545

Choice of S/P/E – for English press “3”

NOT Toll-free


If you experience difficulties using the Toll-free number, one can direct dial:
1-303-967-1096    answered in English
1-303-967-1095    answered in Spanish
1-303-967-1098    answered in Spanish/Portuguese/English
 

From USA or Canada (Toll-free phone Call)

Business

1-800-847-2911

Choice of S/P/E – for English press “1”

Toll-free

Platinum, Gold, Classic

1-800-396-9665

Choice of S/P/E – for English press “3”

Toll-free

 

From Other Countries (Collect Calls)

Business

1-303-967-1096

Answered in English

Collect (if use Int’l Operator) otherwise LD

Business

1-303-967-1095

Answered in Spanish

Collect (if use Int’l Operator) otherwise LD

Platinum, Gold

1-303-967-1098

Choice of S/P/E – for English press “3”

Collect (if use Int’l Operator) otherwise LD


Cardholders are required to use the international operator when calling Collect.
Callers in certain countries dialing these numbers from mobile or hotel phones might be charged fees.
Note:  S/P/E means Spanish/Portuguese/English

VISA Lost/Stolen Card Reporting – Global Customer Assistance Services (GCSA) Toll-Free Numbers

 

Copyright @ BDO Unibank Limited, 2017
All rights Reserved

Copyright @ BDO Unibank Limited, 2017
All rights Reserved